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Category: FAQ

These are some of our most frequently asked Questions

Why Isn’t My Autoresponder Integration Working?

Why Isn’t My Autoresponder Integration Working
The primary reason why your autoresponder integration fails is because you’ve added more fields than just name and/or email to your form code. Currently, only name, email, and phone number can be used on your registration page. Adding more fields to the registration is on our list of requested features. Also if there is...
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FAQ JANUARY 2015

FAQ JANUARY 2015
There were several very popular questions in January. We’ve share the answers here, in hopes they will help you!
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FAQ December 2014

FAQ December 2014
We answered your webinar jam questions here.
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Can I Use My Tablet or Smartphone for WebinarJam?

Can I Use My Tablet Or Smartphone For WebinarJam
Attendees can watch your webinar on their tablet (iPad), iPhone, or Android phone. However, if you are a superadmin or other administrator, you must be on a computer; it will not work from a tablet or mobile device.
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FAQ November 2014

FAQ November 2014
Q: Can I offer a discount promo code in WebinarJam optin with a for fee event? e.g. if I want my VIP clients to attend for free, and others to pay $97, is there an option for a discount code? A: All payments through WebinarJam happen in whatever shopping cart or payment system that you use...
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FAQ October 2014

FAQ October 2014
Q: Is there a time limit to WebinarJam recordings? A: I’d advise any webinar that you know is going to run more than 2 hours to be broken up into 2 webinars. Recordings much longer than that become hard to edit, download, or repackage, if you’re interested in that.
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FAQ September 2014

FAQ September 2014
Q: I have multiple channels within the one YouTube account can I send one webinar to one account and one to another? A: Unfortunately, no. It will go to the main default account associated with that address. Thankfully, it’s easy to move the video from one channel to another. You can either download it and re-upload it, or...
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