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All About JamSession

Welcome to the WebinarJam JamSession!  Please be sure to read through all the information on this page to learn need to know about JamSession, the new WebinarJam Webinar Provider.

What is JamSession?

JamSession is your Virtual Meeting Arena. You can broadcast:

  • your webcam
  • your entire desktop
  • specific applications
  • prerecorded videos
  • Up to 6 presenters
  • invite attendees to become presenters
  • and more.

WebinarJam’s JamSession room leverages the power of WebRTC and the video Recording and Streaming Expertise of YouTube.

 

NOTE: You will need to adjust some settings on your Google and YouTube account. Our article Setting up Your YouTube Account will help with that.  Also be sure to test, including having a friend as an attendee, before your webinar event to confirm everything is set up correctly.

You’ll find four types of information on this page.

  1. Links to related support articles and walkthroughs.
  2. How to Reach Support
  3. Important Information
    • JamSession Channel Limits
    • JamSession Presenter Limits
    • Audio and Video Limits
  4. Links to JamSession Room updates

Related JamSession Support Articles

Here are a few support articles that may help you if you get stuck in any part of the configuration:

  • How to Setup Your YouTube Account
  • Choose Webinar Provider (if you bought before 2017)
  • How to Connect Your YouTube to JamSession
  • How to Start Your JamSession
  • WebinarJam Requirements

 

How to Reach Support

Please go to WebinarJam.com/support. Include a comment that you are using JamSession. This helps the agents to more quickly help you.

 


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Important information

 JamSession Channel Limits

The last channel you connected to will be the channel used on all your webinars.  You will not be able to have different channels for different webinars, unless you reconnect for each change.

You will be limited to YouTube channels that are set up correctly. This allows you to work with personal YouTube accounts, Brand Channels and even Google Apps Domain Channels.

It is imperative that your channel is configured as instructed here:

Read Setting up Your YouTube for more information.

If your settings are done correctly, but you are getting an error message indicating your YouTube and WebinarJam Account are not connecting, we recommend you visit YouTube.com/live_dashboard. While simply visiting the page, then reconnecting is often enough, you may want to adjust your privacy settings while you are there.

Read How to Correct the Connection Error

Summary version: 

  • YouTube channel set up correctly
  • You can use personal YouTube channels, Brand Channels, and Domain App Channels.
  • Last channel connected is good until you reset.

 

JamSession Presenter Limits

You are limited to 6 presenters at a time, including yourself as the webinar owner.  All presenters will have “equal” space on the screen, unless one is displaying a presentation or you as webinar owner maximize a user. In this case, the screenshare will be displayed full screen while co-presenters will be thumbnails at the bottom.

Pre-recorded videos display full screen without thumbnails.

Your co-presenters are not required to have a gmail address.

  • 6 Presenters at a time. Additional speakers need to be rotated out.
  • Equally Split Screen, unless:
    • Screensharing (co-presenters appear as thumbnails)
    • Video playing (presenters can talk and see one another, but are not recorded)
    • A presenter is maximized

 

JamSession Administrators

Both Webinar Owners and Room Administrators can maximize presenters, mute, and turn off the camera for themselves and other presenters.

Read Administrator Controls

 

Audio Video Selection

You should be able to use any USB or built in microphone and camera.

If you want to choose your microphone or camera, you will need to do so via your internet browser. You’ll look for the Camera Icon in your address bar, and you can choose a different camera or  microphone from the drop down. The camera icon position changes based on browser and operating system.

  • Recommended Cameras
  • What if I use an HDMI Camera?
  • Audio Video Troubleshooting

 

JamSession Room Updates

In case you missed them, here are links to our past updates on the New WebinarJam!

  • The New WebinarJam
  • The New WebinarJam Announcement #2
  • The New WebinarJam Announcement #3
  • The New WebinarJam Announcement #4
  • The New WebinarJam Announcement #5

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